Shipping and Returns
We send all orders via UPS courier in our experience it is the safest and quickest way to get your orders to you.
Please allow 1 to 3 working days for your order to be shipped. We will send your order ASAP however it may take longer during busier periods.
*** This is now our busiest period. Of course we shall always try our hardest to get your orders out to you as soon as possible.
However due to the current global situation many of the couriers we use are taking longer than expected. Unfortunately this is out of our control, so please allow at least a week for your order to arrive ***
Return & Exchange Policy
All our products are all hand made therefore they might have small imperfections, we think these give them personality, every candle is unique. Rest assured it will not affect the burning capability of the candle.
If you feel the product you have received is not as described then please get in contact with us at firstname.lastname@example.org and either Paige or Nate will get back to you.